Thank you for shopping with JOSEPHINE TECHNOLOGY LLC. We are committed to providing reliable shipping and delivery services for our customers across the United States.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Processing times may be extended during peak shopping seasons or due to high order volume.

2. Shipping Time

Estimated delivery times may vary depending on the destination and shipping carrier.

Estimated Delivery Times

  • Standard Shipping: 5–10 business days
  • Expedited Shipping: 3–7 business days (if available)

Please note that delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, or other unforeseen circumstances.

3. Shipping Locations

We currently ship to addresses within the United States.

At this time, international shipping may not be available for all products or locations.

4. Shipping Costs

Shipping fees are calculated at checkout based on the shipping destination, order size, and selected shipping method.

Free shipping promotions may be offered periodically on qualifying orders.

5. Order Tracking

Once your order has been shipped, a tracking number will be sent to your email address.

Customers can use the tracking information to monitor delivery status through the shipping carrier’s website.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

JOSEPHINE TECHNOLOGY LLC is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

7. Lost or Delayed Packages

If your package is significantly delayed or lost during transit, please contact us and we will assist in working with the shipping carrier to resolve the issue.

Delivery delays caused by carriers, weather, customs, or other external factors are outside our direct control.

8. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the packaging and product condition.

We will review the issue and provide an appropriate resolution when applicable.

9. Contact Information

If you have any questions regarding shipping, please contact us:

JOSEPHINE TECHNOLOGY LLC
174 N Park Dr, Madera, CA 93637
Email: support1@josephinetechnologyllc.shop
Phone: +1 (423) 482-2316